Centralized information and franchisee support
Providing your franchisees with support material and adequate training is an integral part of running a franchise operation. FranchiseBlast includes a document repository that can include any kind of files such as your franchise operations manual, legal documents, marketing material or even training videos.
Upload your brochures, logos, artwork and other marketing content to your intranet. Ensure your approved marketing material is always at your franchisee’s fingertips.
The franchisor can post documents or videos within FranchiseBlast that are accessible by all franchisees or a restricted number of individuals, as required.
Furthermore, franchisees can send in support requests from within FranchiseBlast, which are automatically dispatched to the appropriate support team for resolution and preserved for future reminders. The franchisor can then track and document common inquiries about best practices or suggestions in an easily searchable database.