Centralized client management

Centralized customer list

FranchiseBlast includes an easy-to-use customer relationship management (CRM) tool. As we optimize FranchiseBlast for your specific franchise’s needs, you get the information you need for each client at your fingertips, without presenting an overwhelming amount of information on the screen. A customer’s call and job history can be accessed easily, each customer can have multiple addresses, and the list of customers can be filtered and exported to email marketing software with the click of a button.

You can also visualize customers on a map to improve franchisee management and expansion. For example, you can determine if opening a new franchise in a particular area would cannibalize an existing franchisee’s sales, or provide franchisees with key insights on where to focus their next marketing campaign.

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  Franchise-wide client list

  Territory protection is important, and we provide ways to automatically assign customers to the closest franchisee and prevent franchisees from servicing another franchisee’s customers if need be.

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  Detailed history

  Your important historical data is always stored. As an example, past job history and customer notes can help speed up the quoting process for a new job.

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  Scheduled follow-ups

  The system allows you to schedule follow-up calls for each customer. From the call center dashboard, you see a full list of calls for the day. Generate additional revenue thanks to a simple reminder.